WE ARE HIRING!

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Coach - (Weekends and Evenings)

The Archertype Coach Job Specification

Our coaches are vital to the customer experience at The Archertype providing a fun and engaging atmosphere. They have to provide superior customer service whether they’re hosting a group of friends, colleagues, family members or stag/hen parties. Combat Archery is a new sport for most guests which is why our coaches are so important in organising, monitoring and instructing our guests as they learn and play. Team members are expected to be flexible working with people from all ages and backgrounds. As part of their role they will be expected to welcome guests and host sessions whilst also maintaining cleanliness and order throughout their shift.

Responsibilities

  • Welcome guests and settle outstanding payment

  • Ensure the signing of waivers

  • Teach Customers how to play Combat Archery

  • Referee and supervise players during games

  • Provide commentary and tips for players to ensure a fuller experience

  • Clean equipment, (bows, foam-tipped arrows, masks, guns, and Bubbles)

  • Help maintain venue operations and cleanliness.

  • Take photos of customers during play and at the end of the session

  • Resetting of venue after each group 

  • Ensure that all guests are acting appropriately and safely

  • Opening and closing of venue as required


What we’re looking for

  • Naturally extroverted individuals who can encourage energy and enthusiasm

  • 1 year of customer service experience

  • Polite and courteous

  • Must be able to think on your feet to create a WOW experience

  • Excellent communication skills with an ability to work with a range of ages and group dynamics

  • Flexible schedule able to work weekends and evenings

  • Creative and innovative candidates who can introduce and drive new ideas


What complements the role

  • Experience being a referee or a game host

  • Leadership Experience

  • Experience working with children and teenagers (10 - 18)

How do I apply?

Please email us your cv and a short covering letter to thearchertype@gmail.com. Candidates will be asked for references and invited to an informal interview and then a trial shift to assess suitability.